Hi,
I have Avast Free and a few days ago it suddenly started asking me for the password - whenever I click on the icon it shows a window with this text:
“Avast authorization: An attempt has been made to enter a protected area of avast! (general program access). This may be a legitimate action, but could also be the result of a malware attack. Do you want to continue?”… and there’s a box for password, and “OK” and “Cancel” buttons.
Without password I can’t access Avast in any way, not even to run a scan.
I ran Malwarebytes full scan yesterday and it found 2 bugs… the computer seems to be clear now, everything apparently works fine (even Avast), but I’m suspicious about this password-thing, thinking there still might be an infection somewhere.
I do have a password from the last registration, but when I try it, Avast says it’s the wrong one. (Now, I allow it’s possible that I’ve messed up while writting down the password and that it is indeed wrong, but I honestly don’t think so.)
I’ve just tried to do the uninstall/reinstall of Avast (following very thorough instructions I’ve found here on the forum), but it won’t allow me to uninstall in the first place - it’s asking me for the password again (that same “Avast authorization” window appears).
I don’t know what to do next by myself, if anything at all (except taking the laptop to a friend who’s into IT to see if he can help). I’m pretty much a newbie when it comes to this stuff, just an average home computer user.
I’d appreciate any and all suggestions, thanks.