My computer started running extremely slow about 2 days ago, and I always have a bunch of COM Surrogate, and other stuff taking up a ton of my memory when I go to task manager. Today I finally had the time to run the antivirus, however, when I went to open avast I was told that it is blocked by group policy. I’ve been looking online for solutions, but all the ones I find state that that particular solution will only work for that specific machine, and might break mine, so I decided to start my own thread. Please help me out!
Alrighty, I just ran MBAM, and am still having issues, this is the log from that, and I’m following the steps on the post which was linked in the previous comment.
And these are the logs from FRST
After the FRST reboot Avast should work
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files (x86)\Common Files\Symantec Shared <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION HKU\S-1-5-21-1352879425-3520436027-1719770370-1005\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 243 more characters). <==== Poweliks! CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL = BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File BHO-x32: No Name -> {47CEEE9C-3B9B-492C-95CA-1AC3A99D154C} -> No File Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File 2014-12-10 21:44 - 2014-12-11 10:21 - 00000000 ____D () C:\ProgramData\QupapEpcah 2014-12-12 12:42 - 2014-12-12 12:42 - 00000000 _____ () C:\Windows\SysWOW64\shoCA0F.tmp 2014-12-11 10:17 - 2014-12-11 10:17 - 00000000 _____ () C:\Windows\SysWOW64\sho2B44.tmp 2014-12-07 23:03 - 2014-12-07 23:03 - 00350056 _____ () C:\Windows\system32\s000001.dat 2014-12-04 00:46 - 2014-12-04 00:46 - 00000000 _____ () C:\Windows\SysWOW64\sho42B4.tmp 2014-12-04 00:44 - 2014-12-04 00:44 - 00000000 ____D () C:\Users\Vadim\AppData\Roaming\gnupg C:\Users\Vadim\jagex_cl_runescape_LIVE.dat C:\Users\Vadim\random.dat CustomCLSID: HKU\S-1-5-21-1352879425-3520436027-1719770370-1005_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml.dll,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf> (the data entry has 251 more characters). <==== Poweliks? Task: {4456A71A-146D-4F7A-9BC7-87B10246C496} - System32\Tasks\4678 => Wscript.exe C:\Users\Vadim\AppData\Local\Temp\launchie.vbs //B <==== ATTENTION Task: {7CE59AEC-5746-4B89-BC75-C380313DB91E} - System32\Tasks\0 => Iexplore.exe <==== ATTENTION Task: {F79B93B9-3746-48C3-9355-7C228FDFE30D} - \Sony Corporation\VAIO Gate\VAIO Gate No Task File <==== ATTENTION AlternateDataStreams: C:\Users\Vadim\Desktop\DD214.jpeg:3or4kl4x13tuuug3Byamue2s4b AlternateDataStreams: C:\Users\Vadim\Desktop\DD214.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d} EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Awesome, that did the trick! Also, when I tried scanning with aswMBR, it would get to a certain point and then basically freeze. First time my computer blue screened, 2nd and 3rd time I saved the logs and waited but it didn’t go anywhere. Anyways, I’ll attack the logs from aswMBR, in case they’re of any use to anyone, and I’ll attach the fix log. It seems like the processes which I think caused this issue in the first place are no longer in task manager, but I’m going to do a full system scan with avast just in case to be sure. Thanks a ton for all the help!
You have a little adware as well so we will clear that up next
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Hah, sorry got so excited to get my computer running again, I almost forgot! Here’s that AdwCleaner log file!
Once you are happy with the computer let me know and I will tidy up
I’m happy, got the avast scan running right now but everything seems to be working the way it should! Thanks so much for the help!!
In that case methinks I will send you on your merry way 
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 