avast blocked - need to check online account but I don't have any online account

Dear all,

this post is different from the existing topic solved by reinstallation.

I have reinstalled my PC and thus reinstalled avast easypass with my license. Avast easypass requests that need to check online account but I don’t have any online account and I do not know what kind of account I should create / where (which URL?) … What should I do ? Thanks !

Best regards,
Gilles