users do not need this kind of help that has already been given above
A repair doesn’t work !!!
there is no need for a clean installation, a simple re-installation works (according to users), as already proposed by Filip Braun.
Of course the clean installation procedure is generally proposed in the French forum in a post-it topic called “toolbox” that I created to help French users (and yes, I spend time helping myself) ,procedure to use only as a last resort, and not at the slightest opportunity.
My intervention was a simple report and not a request for additional help, French users were able to solve their problem with Filip Braun’s advice (which I translated) , thanks.
I posted this issue on MWB’s forum and then came here. I had this problem after updating Avast on thursday. Currently I have Avast set to not load at startup, so its not on and I have MWB 3’s web protection set to off to prevent internet blocking and other window related issues such as the inability to access network diagnosis and event viewer. Another problem I had restarting my PC to finish the update, it hangs, and I have to hit the reset button.
I looked for both files mentioned in this thread and found that along with the updated version the old one is still present.
I have same prob. (with Internet Security, Paid Ver)
No internet access. Affects almost all software which access the internet.
WorkAround= Disable BOTH WEB and REALSite components.
As said before , a repair doesn’t work for this issue.
So you haven’t choise to wait for new version or re-install it.
obviously no need to do a clean install so work and time-expense ??? 5 minutes ? less than the time for you to post
risk ? aren’t you paranoid
My Dell Inspiron 6400 continues to stall after initialing the opening of one program. I think version 18.6.2349 is causing damage beyond Google Chrome.
Several days have passed since the last substantive replies for this problem. I have put in all Avast/M’bytes exclusions. I have uninstalled (clean uninstall) and reinstalled Avast. These did not work. I contacted Avast tech support and was strongly urged to spend money for “advanced diagnostics” (shame!). Are Avast programmers/developers working on this?
SUCCESS
I did following (using helpful info in earlier posts *)
Downloaded AvastClear.exe and avast_internet_security_setup_offline.exe
Uninstall of Avast Internet Security via Control Panel
Ran AvastClear (went to Safe mode when asked)
Install
Setup
Connected Wifi
Activated ( ie I am using paid version)
Completed setup.
Took a about 60 minutes (mostly: download, reading, checking, documenting, restorePoint and other paranoid behavior )
A BONUS: Behavior shield now can be switched ON (previously I could not get the ON setting to Stay]
I was using Avast Free Version, but Avast keeps showing pop-up about upgrade to Premium Avast. I did upgrade, paid the money and then lost the Internet connection. Well done from Avast! Keep user stay away from the Internet is the safest way to protect computer