Have you tried repair and reboot?
https://support.avast.com/en-eu/article/Repair-Antivirus
Refund https://support.avast.com/en-eu/article/Order-Renew-Refund-FAQ
Uninstall https://support.avast.com/en-eu/article/Uninstall-Antivirus-Utility
Have you tried repair and reboot?
https://support.avast.com/en-eu/article/Repair-Antivirus
Refund https://support.avast.com/en-eu/article/Order-Renew-Refund-FAQ
Uninstall https://support.avast.com/en-eu/article/Uninstall-Antivirus-Utility
Did you follow the link that was posted? It gives you instructions. All you need to do is follow them.
Where to find firewall network profile?Have no idea, I don't use avast.
That’s a heck of an answer.