Avast blocking emails on Windows Live Mail 2011

Avast Free Antivirus / Premium Security
1

I’m running Windows Live Mail 2011 and have been blocked by Avast. My Virus Definition is Version 150414-0 and Program Version is 2015.10.2.2215. I’m receiving the following message: -

Unable to send or receive messages for the … account. The email server returned an error.

Server Error: 0x800CCC90
Server Response: -ERR Cannot establish SSL with POP server 61.9.168.249:995, SSL_connect error 5:10054
Server: ‘mail.bigpond.com’
Windows Live Mail Error ID: 0x800CCC90
Protocol: POP3
Port: 110
Secure(SSL): No

Is their a fix for this problem, I’m a long term Avast user and a competent computer user but no expert so a fix explained in straight forward and simple terms would be appreciated as I’m sure others would also as this seems to be a common problem.

Thanks

2

Check these websites and see if you can solve the problem with the mail.
http://support.telstra.com.au/t5/Set-Up/BigPond-settings-for-POP-IMAP-and-SMTP/ta-p/398464

https://forum.avast.com/index.php?topic=161298.msg1155802#msg1155802

3

See LEO40 reply on March 17th, his solution worked for me.

4

I posted the other day that Avast Free was suddenly blocking my Outlook 2007, and that it only worked when I disabled the Avast shields for 10 minutes.

I’ve since noticed that Mozilla Thunderbird was also blocked, but unlike with Outlook, when I disable the shields for 10 minutes, I get a message like your one.

I’m starting to think the solution is to switch to another Antivirus program.
Regards,
Renato

5

Renato,

your problem is that you haven’t setup the email accounts correctly.

6

Same here. Almost exactly the same. Window7 and MS Outlook. Same error message.
When I start Windows7 in safe mode with networking it works ok.