We are getting daily complaints from our users that Avast is blocking our website. It was hacked over a month ago with some Iframe injections. It’s been cleaned up. There was also a spam attack that linked to our site to a URL that was uploaded by the hackers. We fixed a lot of security exploits. It’s been over a month and avast users still complain of not being able to get on our site. All the URL checkers mods post come out with a clean bill of health for our site. What gives?
Based on our experience if you get complaints, confirm that they have the latest virus definitions update as that is what we used when checking. Because of the sheer number of pages, etc. they would need to provide the full URL of any alert, etc.