Hi;
Avast started detecting radmin (www.radmin.com) as malware after today’s update. I use avast and radmin on hundreds of computers at many client sites. Is this going to be fixed soon? Please help as this could get ugly tomorrow morning when the phones start ringing off the hook.
If you are getting a virus warning that you believe is a false positive, then if you can zip and password protect (‘virus’, will do) the suspect file and send it to virus @ avast.com (no spaces), or send from the chest (after adding it to the User Files section of the chest).
Give a brief outline of the problem (possibly a link to this thread), the fact that you believe it to be a either a new, undetected virus or false positive and include the password in the body of the email. Some info on the avast version and VPS number (see about avast {right click avast icon}) will also help.
You could also check the offending/suspect file at: VirusTotal - Multi engine on-line virus scanner
Or Jotti - Multi engine on-line virus scanner if any other scanners here detect them it is less likely to be a false positive. You can’t do this with the file in the chest, you will need to move it out.
If it is indeed a false positive, add it to the exclusions lists (Standard Shield, Customize, Advanced and Program Settings, Exclusions) and periodically check it (scan it in the chest), there should still be a copy in the chest even though you restored it to the original location. When it is no longer detected then you can also remove it from the Standard Shield and Program Settings, exclusions.
Also see (Mini Sticky) False Positives, how to report and what to do to exclude them until the problem is corrected.
It seems that the 0645-1 update fixed the problem. thank you very much for your prompt support. 