Avast blocks Active Sync...

[system]

Man, I’m a bit peeved.
I thought I had a problem with the device, so I reset it completely… and because I could not “sync”, I lost everything… (except files saved on my memory card…)

And it was as simple as turning off AVAST.

Wow.

FYI: No firewall running. Avast ON = NO CONNECTIONS (not even by bluetooth). AVAST OFF = BINGO - Everything works…

I thought only NORTON took over the network so completely.

Is there a way to set a bypass rule or something so I can leave AVAST enabled and still sync??

[DavidR]

Well avast doesn’t block but scans and alerts to infection, but most certainly doesn’t block, so there is likely to be something else in the mix. Since you mention Norton spit if you have at any point had it installed there is a strong likelihood of remnants still on your system.

A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs:
Removing your Norton program using SymNRT

[system]

If only it were that simple.

XP64 clean install.
Install Avast
Install Active sync

Active sync no workie…

Disable Avast -
Active sync works great.

This “action” is probably relative to P2P shield or network shield.

[Bluesman]

@Bigjohn-s post:3

This “action” is probably relative to P2P shield or network shield.

Have you tried to turn of these to see if Active Sync is working when they are turned off?

[system]

Current behavior:
1 - won’t active sync.
2 - turn off avast - active sync works great.
3 - re-enable avast while sync’d
4 - subsequent “syncs” work just fine.

Somehow, because the sync activity is on when you re-activate Avast, it’s learned to recognize the behavior?

[DavidR]

Sorry, but that last sentence doesn’t follow how avast works, it doesn’t have an behavioural analysis, so it doesn’t learn what the sync does.

So whatever was causing the issue, probable conflict is no longer there, as I said avast isn’t a blocker, it just scans and alerts to infection, so I don’t know what is going on with your system and I hate mysteries.

[system]

@DavidR post:6

Sorry, but that last sentence doesn’t follow how avast works, it doesn’t have an behavioural analysis, so it doesn’t learn what the sync does.

So whatever was causing the issue, probable conflict is no longer there, as I said avast isn’t a blocker, it just scans and alerts to infection, so I don’t know what is going on with your system and I hate mysteries.

I hate mysteries too. but this is the EXACT steps that I took…and now, active sync works every time.

[Lisandro]

Sometimes, Active Sync is mysteriously blocked when Windows stops recognizing the hardware (the PDA/Pocket PC)…
avast should not block the connections, even NetShield won’t do it. As David said, no behavioral detection or blocking also.

[system]

@Bigjohn-s post:7

@DavidR post:6

Sorry, but that last sentence doesn’t follow how avast works, it doesn’t have an behavioural analysis, so it doesn’t learn what the sync does.

So whatever was causing the issue, probable conflict is no longer there, as I said avast isn’t a blocker, it just scans and alerts to infection, so I don’t know what is going on with your system and I hate mysteries.

I hate mysteries too. but this is the EXACT steps that I took…and now, active sync works every time.

Worked for me too! After spending hours on the phone with Palm tech support with no luck. This did the trick. I’m using a Palm Treo Pro, Windows 7.