Avast blocks threat from another software

Avast Free Antivirus / Premium Security
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Hello, this morning I formatted my PC and restored it to its factory state, after which I installed, among others, some software that I thought could help me protect it: avast and malware bytes. However, after logging into my Amazon account, Avast warns me with a pop up that it has blocked a threat, specifically with the accusation of attempted phishing, by MBAMservice.exe present in the Malware Bytes folder. It recognizes from this file an attempted access to the ocsp2 dot globalsign dot com site and therefore interrupts the connection.

Is this a false positive? How can I be sure that the file is safe? Do you think there was something wrong with the website itself (I used duckduckgo to go to Amazon instead of typing the web address properly, but I think the website was legit)?
I used Google translate, just so you know. If there is anything else you need to know feel free to ask, keep in mind I’m not an expert. Thank you for your help and have a nice day.

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A screenshot of the Avast Alert window with the See details option selected would be helpful in what information to give.

You can use MBAM as an on-demand scanner - if it is active then the two could conflict. This is like two dogs fighting over one bone, they fight for control. It also isn’t unusual for one to find the others actions suspicious.

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Here you are, thanks for your help! It’s in Italian but my earlier post explained the situation clearly enough, I think. I didn’t run malware bytes that evening, but there’s the possibility that it was running in the background, I guess

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If you start Malwarebytes turn off the active shields when running alongside Avast.
Even then Malwarebytes will be active in the background and you will see a “M” icon on Right of your system tray. Click that icon and select option to turn off Malwarebytes.

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You’re welcome.

Yes, this looks like a conflict, as ‘rocksteady’ suggests ensure that you turn off the active shields in Malwarebytes.

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That’s reassuring, thank you both for your help! You can close the thread if you want, have a nice day :slight_smile:

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You’re welcome.
Generally topics remain open.

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@Marzia91 Question: Are you still getting the same Avast alert pop-ups with Malwarebytes deactivated, or has that stopped?

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I tried, first with malware bytes off and then once more after turning it on, but avast did not activate again. Don’t really know what’s happening, is it a good sign? Honestly I don’t remember activating malware bytes when avast detected the issue, but who knows.

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As long as you are not getting alerts from Avast you should be OK.
It is usually OK to have Malwarebytes installed alongside Avast to allow “second opinion” on-demand scans if needed, but important that Malwarebytes real-time shields components are disabled.
Also if you do start Malwarebytes, even to run a scan, when finished turn it off via the system tray icon. That tray icon should then dissapear.