Hi
I am a first-time user of Avast.
After a regular scan, Avast advised I follow up with a boot-time scan.
The boot-time scan halted at a choice of options 1-9 (I think) from the keyboard.
I chose 1 (fix automatically) on my wireless keyboard but nothing happened.
I waited. I unplugged and plugged back in the keyboard. Pressed 1 again.
Nothing.
Eventually, I switched off and then had to restart the computer in its most recent configuration.
The boot scan identified the following before it froze:
Administrator\Local Settings\Temp\nsu72.tmp … by Win.32: Somoto-P [PUP}
Recently my computer died on me - permanently - twice and I am trying to revive it and make it clean.
Your advice would be much appreciated.
Thanks,
Andy
Administrator\Local Settings\[b]Temp[/b]\nsu72.tmp .. by Win.32: Somoto-P [PUP}
clear your temp folders with this
TFC - cleaner http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/
see instructions here https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes and Farbar Recovery Scan Tool logs
Dear Pondus
Thanks a lot. Sorted.
Best wishes,
Andy
Please supply the log files so we can see if there is anything else that need to be removed.