Avast Business Security Add-in Causes Outlook To Hang

After installation of ABS Outlook hangs on start up “Loading Add-in 1 of 11 Avast!” Repairing the installation of ABS solves the problem for 1 start up of outlook. Disabling the Antispam protection allows Outlook to boot. Then I have to disable the COM add-in in Outlook. Any idea on how to resolve this?

Hello,

please can you tell me what OS and Outlook version are you using?
Also please send us “log” folder which can be found in C:\ProgramData\AVAST Software\Avast

Thank You!

Petr

It happens on two separate OS: Win7 and Win10. 2 different versions of Outlook: Office 2010 and Office 2016. This is happening on any machine that as Avast! on it. The below log is from a Win10 Office 2016 machine. How would you like me to send the log folder?

BUMP…I can’t believe there was no reply from the AVAST team on this…just walked away. There needs to be a solution for this.

Contact business support: https://support.business.avast.com/hc/en-us/requests/new

Pleas post the log as explained earlier, and we can look and try to assist.