avast cant find my virus

Hi my pc has a virus but avast cant find it… i had the same virus (exactly same symptoms anyway )
about 3 months ago and avast found it and deleted it…or i should say them as there were more than one… cant remeber the name of them unfortunately…
it seems to mainly just affect internet explorer … if i click any link which opens a new window then IE locks up … it also sems to make my pc run slower (intermittantly) if i try to search for any file on my system ( from start menu ) the pc locks up and has to be restarted… all exactly as was the case before…

My System

ECS K7S5A m/b
athlon xp 1800
running win xp pro
IE 6
avst 4.1 pro 0311-4 09-12-03 >:(

i have the same problem as u…my internet explorer hangs when i try top open new windows or javascripts…and it hangs when i try to search in the start menu…i did a virus scan using avast but nothing was detected

For you the same advise. Please post a hijackthis log: Download the file here: http://www.tomcoyote.org/hjt/ then unzip the file and double click on the “HijackThis” icon. When finished loading click on the “Scan button”.
Next click on the “Save Log” button. Save the log somewhere you will remember and open the log file with notepad. Then copy the contents and paste them in a reply to be checked.

ogfile of HijackThis v1.97.7
Scan saved at 19:01:03, on 11/12/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\SYSTEM32\netdll32.exe
C:\WINDOWS\SYSTEM32\qttask.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\Mixer.exe
C:\windows\system32\nscntrl.exe
C:\program files\primesoft\safesearch\safesearch.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\CConnect\CConnect.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Dave\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=127.0.0.1:80;gopher=127.0.0.1:80;http=127.0.0.1:80;https=127.0.0.1:80
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/
F1 - win.ini: run=c:\windows\system32\netdll32.exe
O1 - Hosts: 209.132.200.78 auto.search.msn.com
O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000001} - C:\WINDOWS\System32\SafeSearch.dll
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - ¦C:\WINDOWS\bi.dll (file missing)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - ¦ C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx (file missing)
O2 - BHO: (no name) - {23BC1CCF-4BE7-497F-B154-6ADA68425FBB} - ¦ AcroIEHelper.AcroIEHlprObj (file missing)
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - ¦ C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL (file missing)
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O3 - Toolbar: (no name) - {0AAF602E-72A1-45FE-BAB1-06971E07EAA2} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: PrimeSoft - {00000000-0000-0000-0000-000000000001} - C:\WINDOWS\System32\SafeSearch.dll
O4 - HKLM..\Run: [SystemTray] SysTray.Exe
O4 - HKLM..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [nwiz] nwiz.exe /install
O4 - HKLM..\Run: [QuickTime Task] “C:\WINDOWS\SYSTEM32\qttask.exe” -atboottime
O4 - HKLM..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM..\Run: [Launcher] “C:\Program Files\KFH\cl\launcher.exe” /P
O4 - HKLM..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM..\Run: [win32info] c:\windows\system32\win32info.exe /noconnect
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM..\Run: [Mscnt] c:\windows\system32\mscnt.exe /noconnect
O4 - HKLM..\Run: [nscntrl] c:\windows\system32\nscntrl.exe /noconnect
O4 - HKLM..\Run: [SafeSearch] c:\program files\primesoft\safesearch\safesearch.exe /install
O4 - HKLM..\Run: [Netdll32] c:\windows\system32\netdll32.exe
O4 - HKLM..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM..\Run: [avast!] C:\Program Files\Alwil Software\Avast4\ashDisp.exe
O4 - HKCU..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU..\Run: [msnmsgr] “C:\Program Files\MSN Messenger\MsnMsgr.Exe” /background
O4 - HKCU..\Run: [sws.exe] c:\program files\GlobalDialer\glori00002\8720439.exe -remove
O4 - HKCU..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU..\Run: [Netdll32] c:\windows\system32\netdll32.exe
O4 - Global Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: FlashGet (HKLM)
O9 - Extra ‘Tools’ menuitem: &FlashGet (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra ‘Tools’ menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {2F0D1DA3-F3E4-4C67-BB5C-5AFD70C1A4A5} (UDConnect Class) - http://01.sharedsource.org/html/UDConn_5.2.0.8.cab
O16 - DPF: {30000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/download/cabs/FON19106/flash.cab
O16 - DPF: {37B630E3-3FED-4F4A-B8BE-46AB443C51A9} (Finctl Control) - http://dialers.topcashdialer.com/daman/setup.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {50A28604-52F2-11D6-8F0F-5254AB11D5C2} - http://movie-browser.com/dialers/109512.exe
O16 - DPF: {A0F0D762-D1DE-43AF-B70E-D87864743EB3} (NSLiteUpdateCtrl Class) - http://217.145.76.16/nslite/nslite.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download/pdpplugin5094_hd3gatoroc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash4/cabs/swflash.cab
O16 - DPF: {DD3641E5-A9CF-11D1-9AA1-444553540000} (Surround Video V3.0 Control Object) - http://www.gvc.co.uk/downloads/svh/svideo3.cab
O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} (EPlugin Control) - http://66.230.146.33/EPlugin.cab

Your Logfile is highly “infected” with Spyware and dialer. :frowning:

Let Hijackthis fix the following:
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/
F1 - win.ini: run=c:\windows\system32\netdll32.exe
O1 - Hosts: 209.132.200.78 auto.search.msn.com
O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000001} - C:\WINDOWS\System32\SafeSearch.dll
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - ¦C:\WINDOWS\bi.dll (file missing)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - ¦ C:\PROGRAM FILES\FLASHGET\JCCATCH.DLL (file missing)
O3 - Toolbar: (no name) - {0AAF602E-72A1-45FE-BAB1-06971E07EAA2} - (no file)
O3 - Toolbar: PrimeSoft - {00000000-0000-0000-0000-000000000001} - C:\WINDOWS\System32\SafeSearch.dll
4 - HKLM..\Run: [Launcher] “C:\Program Files\KFH\cl\launcher.exe” /P
O4 - HKLM..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM..\Run: [win32info] c:\windows\system32\win32info.exe /noconnect
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [Mscnt] c:\windows\system32\mscnt.exe /noconnect
O4 - HKLM..\Run: [nscntrl] c:\windows\system32\nscntrl.exe /noconnect
O4 - HKLM..\Run: [SafeSearch] c:\program files\primesoft\safesearch\safesearch.exe /install
O4 - HKLM..\Run: [Netdll32] c:\windows\system32\netdll32.exe
O4 - HKLM..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKCU..\Run: [sws.exe] c:\program files\GlobalDialer\glori00002\8720439.exe -remove
O4 - HKCU..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU..\Run: [Netdll32] c:\windows\system32\netdll32.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {2F0D1DA3-F3E4-4C67-BB5C-5AFD70C1A4A5} (UDConnect Class) - http://01.sharedsource.org/html/UDConn_5.2.0.8.cab
O16 - DPF: {30000273-8230-4DD4-BE4F-6889D1E74167} - http://download.abetterinternet.com/download/cabs/FON19106/flash.cab
O16 - DPF: {37B630E3-3FED-4F4A-B8BE-46AB443C51A9} (Finctl Control) - http://dialers.topcashdialer.com/daman/setup.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {50A28604-52F2-11D6-8F0F-5254AB11D5C2} - http://movie-browser.com/dialers/109512.exe
O16 - DPF: {A0F0D762-D1DE-43AF-B70E-D87864743EB3} (NSLiteUpdateCtrl Class) - http://217.145.76.16/nslite/nslite.cab
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download/pdpplugin5094_hd3gatoroc.cab

Update your windows as soon as possible via www.windowsupdate.com , maybe you should install adaware(www.lavasoft.com) and SpybotSD(security.kolla.de).
Normally i would not advice this in the AVAST Supportforum, but you maybe try the RAV-Onlinescanner: http://www.rav.ro/scan/indexie.php

After doing all that, please post a new Log.

i think i got most of them… its seems to be much better now thanks…
anything left that should go?

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\SYSTEM32\netdll32.exe
C:\WINDOWS\SYSTEM32\qttask.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\Mixer.exe
C:\windows\system32\nscntrl.exe
C:\program files\primesoft\safesearch\safesearch.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\CConnect\CConnect.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dave\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=127.0.0.1:80;gopher=127.0.0.1:80;http=127.0.0.1:80;https=127.0.0.1:80
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000001} - C:\WINDOWS\System32\SafeSearch.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRAM FILES\FLASHGET\FGIEBAR.DLL
O4 - HKLM..\Run: [SystemTray] SysTray.Exe
O4 - HKLM..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [QuickTime Task] “C:\WINDOWS\SYSTEM32\qttask.exe” -atboottime
O4 - HKLM..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM..\Run: [avast!] C:\Program Files\Alwil Software\Avast4\ashDisp.exe
O4 - HKCU..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU..\Run: [msnmsgr] “C:\Program Files\MSN Messenger\MsnMsgr.Exe” /background
O4 - Global Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: FlashGet (HKLM)
O9 - Extra ‘Tools’ menuitem: &FlashGet (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra ‘Tools’ menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

It looks much better now!:slight_smile:

But could you please send this file: C:\WINDOWS\SYSTEM32\netdll32.exe
to virus@asw.cz and virus@rokop-security.de ?
And you should fix this(please close all Browserwindows before doing it):
O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000001} - C:\WINDOWS\System32\SafeSearch.dll
O4 - HKLM..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot

and i am not really sure about this one:
O4 - HKLM..\Run: [SystemTray] SysTray.Exe
It is not a standard entry for a Windows XP system. You may deaktivate it with MSCONFIG.exe. BTW: Where is that file all located in(which folder)?