Hi I just installed the free home version of avast. I have done a boot scan several times. Some I was prompted to move to the chest and others can be repaired. Some I had just one choice to delete. But at the end of the boot scan these files were found in the windows folders. I do not know if I can delete them or not.
WIN32:DELF- KY
WIN32:TROJAN
These are all my chest now and I don’t know what to do with them.
I haven’t been able to do the windows updates for this month and I think the above is causing this.
I am very new to computers and would appreciate any help I can get. I do know that I have dsl and windowsxp with sp3.
Thanks in advance
Punkin
Leave them in the chest (they can’t do any harm there) for a week or two so as to ensure that there are no harmful effects from them having been moved there (incorrect detection, etc.). This gives you time to investigate if at all possible (google search, ask here, etc.) to confirm. So, there is no rush to delete anything from the chest, it’s a protected area where infections can do no harm. Anything that you send to the chest you should leave there for a few weeks. If after that time you have suffered no adverse effects from moving these to the chest, scan them again (inside the chest) and if they are still detected as viruses, delete them. This is a precaution because:
a) system files (necessary to boot and use the computer)
b) false positives (clean files that was wrong detected as being infected) could happen from time to time and it’s safer not to delete the file, but send them to Chest for further analysis.
