Some programs that Avast lists as slowing down my computer aren’t even running. Most notable is Microsoft Office which came per-installed sans a license rendering it useless, and OneDrive which I don’t use. Though I stopped every service, scheduled task and/or startup item (in the Task Manager and “Startup” folder) pertaining to these programs Avast still claims they’re slowing down my computer. (Attached are illustrations.)
Is the cleanup tool malfunctioning?
If your happy with what you have running or not, I would ignore those entries.
I don’t know the depth that Avast looks to ascertain how a program is slowing your system or if it just sees what is installed and its potential to slow it.
Personally I take ownership of my system and I make the decisions on what is installed and what is allowed to run. I don’t even have the free cleanup component installed, yet I get popups related to cleanup, basically there ads in the hope I might purchase the product.
Same here. I only scan with the cleanup tool but haven’t installed the “resolve” part. I just wonder if the scan results is worth anything.
Your image is somewhat confusing as I thought you had Cleanup Premium ???
For me I believe the free cleanup taster is more to promote and hopefully have you purchase the paid version.
I know, one would think it’s the actual product until pressing “Resolve” and then being given a few plan options with different prices.
I just wish it would be done with true information…
The information may well be true/correct if it were running. But I have also seen other toaster popups and UI ads suggesting an Avast product, here in the forums and my systems that are poor/lacking detail. That however would require more digging and I don’t know how well that would go down.
A classic one seen on the forums is for the Avast VPN ‘your activity can be seen’, etc. when the user is already using another VPN.
Please post your complaint here https://forum.avast.com/index.php?board=63.0
Maybe you will get answers
Not much point in that as he hasn’t got the Avast Cleanup (former GrimeFighter) product.
Can you move this thread there?
But its scanning ability is automatically bundled with the free basic Avast product.
@ ehmen
Yes, but it isn’t the same, hence posting in the Avast Cleanup (former GrimeFighter) product forum wouldn’t answer the issues here.
Lets say that you actually had the Avast Cleanup (former GrimeFighter) paid product, I believe you would have different options available in the paid product.
But of course the Cleanup scanning ability is automatically bundled with the basic Free Avast product as it is included as a part of the default install settings.
Use Custom Install and deselect what you don’t want/need.
Reboot.
The problem being, that still doesn’t stop you getting the promo/ads for the product. I never install it.
Yup, for ehmen, as he can run the truncated version of the program, he’d need to deselect it in Custom Protection to remove the actual ability to run it and reboot. Ads are still going to appear regardless, I agree. Topic is about inaccurate results which is the point.
So my assumption that its giving inaccurate results seems to have been confirmed.
YES I GET THE SAME RESULTS !
I even “uninstalled” an application. Re-ran the scans and it still shows that the Application is “slowing down” my computer.
I have even “disabled” applications from “Start-up” and they still are reflected as “Slowing down” my computer.
AVAST is now a product, and basically has been, all they care about is selling an additional product.
It might just be time to seek out new “anti-virus/anti-theft” software !!!
Just disregards the request for the upgrade or purchase of additional unwanted software.
Your protection hasn’t decreased and that’s the prime reason for using Avast.