So when i start my cleanup it scans my pc and all that then when i go to press the ‘resolve’ button it just doesn’t work but does the animation that it has been click. Is there a fix for this?
Do you have a subscription for CleanUp ?
What exact avast version ?
What OS/SP ?
Is this the first time you run CleanUp ?
Do you have a subscription for CleanUp ? Yes i do
What exact avast version ? 17.4.2294
What OS/SP ? Windows 8.1
Is this the first time you run CleanUp ? No i have used it many times before
Perform a repair of avast and check if the problem is solved.
If not, perform a clean installation with the off-line installer for the latest avast version and check again.
The repair didn’t work. And i have done a fresh install before but i will try it with the offline version if you could link me because i can only find the online one
Okay we are getting somewhere… I can now use the cleanup through the smart scan which i couldn’t do before but i click the ‘resolve’ button through cleanup itself still