Avast Client fails to connect to Avast ADNM

I have serached and reviewed all of the topics with these errors and am not able to identify a solution! :frowning:

I am receiving the following error on my server client. Please note that the client is on the same which has the ADNM software installation.

System: w2k sp4, No firewall involved.

Event Type: Error
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 1/20/2007
Time: 9:28:49 AM
User: N/A
Computer: R-40RKBKLQ7OJ40
Description:
AMS conn attempt (192.168.0.50:16111) failed. AMS address locked. (error 0000274D).

Event Type: Information
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 1/20/2007
Time: 9:28:49 AM
User: N/A
Computer: R-40RKBKLQ7OJ40
Description:
CClient::PopupThread - GetConnection failed!

:frowning: So, no answers to this on going issue?

I believe that AVAST has a superior product, and am trying out their complete set, but with the lack of quality support in identifying these issues, I may jettison this trial and look at another product. >:(

Dear Turbo-Direct-Injection ;),

please let me apologize for not getting back to you earlier.

The two log entries you posted basically mean that the agent was having problems contacting the management server (I assume 192.168.0.50 is the right address of the AMS…is it?). If these entries are not too numerous, you probably don’t have to worry about it (it can e.g. mean that the AMS was down because of a routine maintenance). If the entries are repetitive, it may mean that more investigation is needed…

Thanks
Vlk