This Avast CloudCare section is only for direct customers! Avast/AVG partners/resellers should only use the Avast Business CloudCare Community forum in the top-right corner after you log into your Avast CloudCare portal at https://us.cloudcare.avg.com/ (Americas) or https://de.cloudcare.avg.com/ (Europe).
By default, the Avast Business CloudCare web console will overwrite settings in the local Avast Business CloudCare clients, so all settings should be changed in the Avast Business CloudCare web console and not in the local Avast Business CloudCare clients. Please allow adequate time for the Avast Business CloudCare web console to synchronize changed settings with the Avast Business CloudCare clients.
User Manuals
Official Avast CloudCare user manaual.
- Americas - https://us.cloudcare.avg.com/help/
- Rest Of World - https://de.cloudcare.avg.com/help/
Knowledge Base Articles
- Avast Business CloudCare Public Knowledge Base Article List - https://kb.support.business.avast.com/GetPublicArticle?title=Avast-Business-CloudCare-KBA-List
Current Status
Please always check the status page below first if you are having problems accessing the Avast CloudCare portal at https://us.cloudcare.avg.com/help/ (US) or https://de.cloudcare.avg.com/help/ (Germany) before contacting Avast Business Technical Support. Errors could be a known world-wide issue.
- Avast Business CloudCare Status Page - https://status.cloudcare.avg.com/
- Released, Feature Request/Voting, Researching, 3 Month Roadmap, Release Notes and Important Info, and Submit idea - https://portal.productboard.com/cloudcare/tabs/1-released
Contact Business Technical Support
- Avast Business - https://www.avast.com/business-support-contact
