I rather doubt it as it has nothing to do with the autosandbox, but a corrupt virus definitions update, that has effectively locked the update function.
Ciao a tutti, sono nuova del forum. Mi sta anche bene aspettare che esca una patch per l’aggiornamento del programma, però sono preoccupata per l’aggiornamento dei virus… non fa neppure quello.
Mi dispiace, capisco abbastanza l’inglese ma non so scrivere.
Purtroppo il problema coinvolge anche l’aggiornamento delle definizioni dei virus. In pratica ogni tipo di aggiornamento è bloccato.
Questa sezione è dedicata solo alla lingua inglese ma se hai altre domande o ti servono informazioni, contattami pure via PM (ti risponderò domani però, sorry)
Ciao ; )
Is there any news on the fix? Failing that can anyone please confirm that it’s safe to use aswclear while this update lock problem exists?
Ciao Tetsuo, grazie mille per la tua gentilezza. Non devo fare altro che aspettare, pertanto, come tutti, per il momento. Se avrò bisogno maggiori dettagli, ti contatterò via PM. Ora posto ancora qui, perché non ho installato il relativo programma di messaggistica.
Hence to the people who used the aswclear, it worked for them. Make sure to follow the instruction that it shows. I have not used it yet, but am waiting for a tool/program to come out anytime to fix/repair the issue first. If that does not work, then will use the aswclear lastly.
Thanks Chimp78, I think I shall probably follow your lead and wait for the fix before doing anything drastic. I’m just getting a bit fed up with the whole thing - I’ve already had to change settings (switching rootkit scan off and Avasst to load after other services) to stop a hanging problem at start up).
I’ve used Avast for years and it’s generally been a superb product and one that is provided for free (for which I’m very grateful)… but I can’t help but feel that Avast have let themselves down with version 7. AV software really shouldn’t be released until it’s been fully and thoroughly tested and I’m not convinced that that’s the case with this release.
Hi Vlk,
We get the fix here on the website or by updating? Is it ready?
Thanks
been, I know. I have been used Avast for few years with no problems until this one. Hopefully, it all will be solved soon as possible.
Tommy81, I think we will need to download it here and at Facebook, to fix/repair ourselves after it comes out, at least it is what Vlk said.
I think it’s safe to say that we won’t get the fix by updating! I’m assuming that a link will be posted to it on this thread given that Vlk has answered posts here.
I guess if you currently can’t update, then you probably won’t be able to get it through the update function.
So the most likely route would be being notified in the forums, with a link for the fix.
My XP computer is also doing this, maybe 3 days now. I use Avast Pro
It will not update (program or virus database) and a manual attempt does nothing, it just hangs. Uninstallation does not work as it wont allow aswclear. I just get a message saying the source file cannot be read.
If I look for repair in the add/remove programs there isnt one and it wont uninstall from there either. Same message - source file cannot be read.
Does anyone know when the “fix” will be available please?
To be honest I’m now becoming worried and a little angry. It’s hours since the fix should have become available and there’s no word from Avast … and with people reporting that aswclear doesn’t work I’m becoming concerned that the OS could become corrupted. I really wish someone would at least give us an update.
Sorry but I am a little confused. I have two computer, both updated to 27-0 this morning. I was gone most of the day and just turned them back on. One updated to 27-1 the other one shows 27-0 in red. The one that updated to 27-1 is ok? Only need to run the fix, when issued, on the one showing 27-0 in red? Since I turned them on one after another why did one appear ok, is this not happening to all computers? Really need to know if I should do both when fix comes out. Thanks slybo
I would guess that if you’ve been able to 27-0 then you’re probably ok.
Do not think you understand, the one with 27-0 is in red because it will not update and it knows it is not up to date with 27-1. I know I will have to do that one, I am more interested in the one that got the 27-1, why it updated and is it possible that it got the bad file and I also need to do that one. Thanks slybo
I know. http://forum.avast.com/index.php?topic=94486.msg752544#msg752544
There is another option to do, but I still prefer to wait for the program. We have been waiting since this morning, at least, it is to me. If it is not ready today until tomorrow, I don’t know what to say/do else, but to be forced to use aswclear to uninstall ALL Avast Versions or the one I posted above?
It’s coming soon - it’s just being tested as we speak…
nice thx 
Thank you. Hopefully, it will solve our problem. We will look forward to it.