I’ve been experiencing blue screen (+ minidump) since February the 25th. I haven’t change any hardware that would explain this.
In fact, i haven’t suspect Avast until i got errors in something like “avgmaker.sys” which sounds like avast own files.
To cut down the problem i decided to uninstall, and go for a rival (AVG) but this one has crappy update process and (IMHO) doesn’t even match avast. So after a pair of weeks, i decided to uninstall AVG and re-install avast, but there comes the blue screen back :'(.
I got the minidump 64K files (but have no idea on how to read them).
This is avast Home free Edition 4.6.623, and Windows XP SP2 (windows update running and up to date). I’m also using Kerio Firewall, if that matters.
I’m ready to send you anything that you may require and run any test you’d like (I’m a CS ingeneer, but not really skilled in Windows OS world).
Thanx for any help, those crash are really annoying, and i would really love to have an other solution than just “uninstall and try something else” …
Don’t you think that avgmaker.sys is an AVG file and not avast?
Anyway, I’ve never saw this file into AVG installations…
Submit the file to Jotti and let us know the results, i.e., if it is a virus or not.
About the crashes, please, go to folder \windows\minidump and send the newest (recent) .mdmp files to vlk@avast.com or rypacek@asw.cz for further analysis? Better if you can compress (zip) them and add some information about the BSOD and the link for this thread.
Alternatively, you can upload the file(s) to Alwil anonymous ftp servers: ftp://ftp.asw.cz/incoming or ftp://www2.asw.cz/incoming
well, i’m not sure about the exact name of the file the BSOD told me (and anyway, AVG was not installed at this moment, and i had no crash while it was installed) - it’s sometimes quite hard to get the file name, since the dump is a quite fast process and the message a bit too verbose to be read entirely…
Okie, i’m going to zip all the dump i have (ten or so) and mail them. I’m sorry but i haven’t written down the BSOD informations, but i will next time it occurs (the bad thing is that it’s not me who uses the home computer the most, and my wife is not exactly an IT Tech )
sorry, as far as I know we are not really fond of the prefix avg in the names of our own files. I would guess that avgmaker.sys might have something to do with AVG antivirus.
Anyway, if the dumps are larger it’s better to upload them to our ftp server (and then send a mail about their names).
