I am a basic user, and installed this avast software with available settings. I plugged an external 2.5 drive in the usb port and avast deleted a fundamental working file in the drive and destroyed the logical access to the drive. Now the drive is inaccessible for windows. The format is unrecognizable. All files were lost. I have post this here several weeks ago and the only solution i got was to purchase a software that could rescue the files.
Avast have told me they cannot make responsible about this, and will do nothing about it.
Do not use this software at all. Its extremely dangerous and avast do not make responsible for the damage it does.
starting a new thread is not gonna change the answers/possible solutions that we have given you.
No-one has told you in the original thread to buy something in order to try recovering the files.
You stopped TestDisk before it was finished.
That means you didn’t gave it time to recover all it can.
If you don’t let TestDisk finish its job (yes it can take a lot of time because it is doing a thorough job) and you don’t have a backup.
Learn to live with the lost files.
Eddy is correct, nowhere was it implied in the previous thread.
TestDisk is a great utility to recover lost partitions/data from an external drive, to an extent.
Agreed. TestDisk does tend to take its time when trying to find recoverable data in your external media. In my experience, it’s always best to leave it running overnight, to at least try and recover what you’ve lost.
This is also why it’s good to back up your data. In my 20+ years of using computers, and my 15+ years of using external media, backing up your media is ESSENTIAL.
…and that’s why even the savviest of tech users can always get advice from those before them.
In all fairness, though, I’ve not once experienced this issue with my floppy disks/CD-Roms/USB sticks/External hard drives (I have MANY for my graphics, video and audio projects) with Avast, and I’ve been using it, back when it used to tell me my virus database was updated.