Avast deletes all files instead of the selected ones

Avast Cleanup Avast Cleanup for Android
1

My mobile space was full so I installed Avast Cleanup to help on Jun 20, 2022.

After its Quick Clean scanning, it showed 218 big old video files.

Then I selected only one by ticking the selection box, but the App deleted all 218 files >:( >:( >:(!

I think this is totally unacceptable and I can’t find any email of Avast to ask >:( >:(!

Could anyone tell me what happened?

I want to recover all my files incorrectly deleted by Avast >:(

Many thanks :slight_smile:

2

Hi,

If you selected one file, it should only delete one file.
Please contact Avast Support via the app.
In Cleanup, please go to > Menu > Help&Feedback > “Direct support”