Hello,
I think my laptop is infected with malware. Avast is detecting ‘URL:Mal’ infections every 1 min or so. The infection started after downloading a song from a music website.
I have read the following post https://forum.avast.com/index.php?topic=53253.0 and attached the logs as directed.
Would you be able to assist in cleaning my laptop please?
Many thanks,
Karl.
I have tried to get one of the malware removal specialists to take a look at your logs.
Hi there, the first thing you must do is uninstall Chrome, you can re-install once we have finished
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION CHR StartupUrls: Default -> "https://dub119.mail.live.com/?fid=flinbox", "https://www.google.com/analytics/web/?hl=en#realtime/rt-overview/a8595519w16612403p17626740/", "hxxp://www.poetryfoundation.org/poem/182194" CHR Profile: C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default CHR Extension: (Google Slides) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2014-10-06] CHR Extension: (Google Docs) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-10-06] CHR Extension: (Google Drive) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-10-06] CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-06] CHR Extension: (YouTube) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-10-06] CHR Extension: (Google Search) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-10-06] CHR Extension: (Google Sheets) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-10-06] CHR Extension: (Clear Cache Shortcut) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\jnajhcakejgchhbjlchkfmdidgjefleg [2015-02-11] CHR Extension: (Google Wallet) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-10-06] CHR Extension: (Gmail) - C:\Users\karl\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-10-06] CHR HKLM-x32\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChromeSp.crx [2014-12-10] CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-12-10] 2015-02-11 14:34 - 2015-02-11 14:34 - 00000000 ____D () C:\ProgramData\5728700943994580360 2015-02-11 14:34 - 2015-02-11 14:34 - 00000000 ____D () C:\Program Files (x86)\UnuiDEalsi 2015-02-11 14:33 - 2015-02-17 19:33 - 00000000 ____D () C:\ProgramData\{78633c6a-37b2-c85e-7863-33c6a37bf1a8} 2015-02-11 14:33 - 2015-02-11 14:33 - 00000000 ____D () C:\ProgramData\ahdbinhoioicbmcpkphjnhkdolcbindn Task: {77C3E735-846F-4BBB-AC54-B19769580400} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-06] (Google Inc.) Task: {0EDC40F5-C343-4794-9A10-4111443D2661} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-06] (Google Inc.) Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe C:\Users\karl\AppData\Local\Google\Chrome\ C:\Program Files (x86)\Google\Chrome EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Thank you, much appreciated.
I have followed those directions and posted both logs. (AdwCleaner produced two txt files)
Best wishes,
Karl.
It is now almost 11:40pm in the UK, so essexboy is likely to be off line now - he should be back on line tomorrow and follow up on your new logs.
No worries. I’m from the UK myself. Much obliged for the help. I’ll check the post tomorrow.
You’re welcome, that’s me for the night also.
Could you now re-install Chrome (if you want it) and let me know how the computer is behaving
Thanks. I have reinstalled Chrome and don’t seem to have any issues. ;D
Many many thanks,
All the best karl.
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 
Thanks so much for all this. Much appreciated.
I will follow the procedures and get back to you if I have any problems.
Best wishes,
Karl.