Здравствуйте!
8 сентября 2018 года оплатила утилиту Avast Driver Updater. Пришло письмо (с адреса:avast@digitalriver.com):
Dear Irina Andreeva,
Thank you for ordering from the AVAST Software s.r.o…
Your order has been submitted and is currently being processed. You will receive another email with the details of your order within 72 hours.
ORDER DETAILS
Order Number: 23799201808
Order Date: 8 September 2018
Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.
Sincerely,
AVAST Software s.r.o. Customer Service
www.findmyorder.com
Примерно дней через 5 написала запрос - пришло похожее письмо.
Последний раз “пообщались” вот с таким ответом:
Dear Irina Andreeva,
Thank you for contacting the online store.
Please accept our sincere apologies for the inconvenience this has
caused you.
We have checked our system and verified that you to place a new order
for the same product because it has been in review for more than 2 days.
Kindly visit again our website at:
In an effort to continuously improve the customer experience, we would
like your feedback through a brief survey. It should only take a few
minutes of your time.
https://www.surveymonkey.com/s/PXJMKJ7?c=2331916
Sincerely,
Emily T.
online store
Customer Service
avast@digitalriver.com