I updated avast a couple of weeks ago to version 7 using the automated upgrade feature. PC was rebooted as well.
Initially all seemed fine but then I started noticing everytime i send an email in outlook that a blank email was left in my outbox. No sender address etc. just blank. The actual email still sends ok.
Then I checked inbound emails and I noticed each email is checked twice, it has the avast signature duplicated on it.
I suspect I now have 2 versions of the avast email module installed. Although its only listed once in outlook addins.
I upgraded to 7.0.1426 on a Win XP Pro SP3 machine. Using MS Outlook 2003 SP3, I could not send emails unless I un-checked “Scan outbound messages” in Real-time shield->Mail Shield. (I did add my SMTP and POP3 host names and ports in even though it said that non-SSL accounts weren’t needed.)
Is anyone else experiencing this?
I’m hoping this will get fixed. I love avast! and have some paid installs at work and some free at home, refer the heck out of it and install it for my clients too.
Yes. Until I checked my firewall logs. It appears that avastsvc now needs the same IPs and ports as Outlook did in v6. I added rules for mail, and sending now works.
Same system as yours - Windows XP-sp3 and Outlook2003.
I’m getting the exact same behaviour using Outlook 2007. Every time i send an email the main email goes but leaves a copy in the outbox but a copy that has no subject or content. Not a massive deal but having to delete them from my Outbox over and over is getting annoying.
I’ve turned off the Junk Email filter but the same happens. The only way to stop it seems to be to disable the Avast Mail Shield. The moment I do this the duplicates stop being made.
Just wanted to confirm that this problem is still happening. I’ve tried changing all sorts of settings with no change. Every time i send an email i’m still getting a blank email showing up in my Outbox.
"Since installing the new free version, Outlook has started putting a second email in the outbox, with no “To” (Unless it’s one that has a name attached - eg. Ian Shere [ian@citruskiwi.com]), no subject and no body. It, obviously, won’t send, but the outbox gets filled up with them.
I have checked that it really is Avast by disabling Outbound Email Scanning and it doesn’t happen."
Yep - exactly the same experience here. The forced workaround is to disable scanning outbound mail (just unchecking “Insert note into incoming clean message” alone doesn’t fix the problem for me as suggested by ). Windows 7 64-bit Outlook 2010. No answers from Avast! at all. Silence is a bad policy on their part. I’d rather hear “We’re aware of the problem and working on a solution” than being totally ignored.