Avast false Phishing alert for website https://www.taxfreeway.ca/newsignin.php

False Phishing alert from Avast software for our website hxxps://www.taxfreeway[.]ca/newsignin.php

Our products, TaxFreeway for Mac, TaxFreeway Windows and TaxFreeway for iPad, are Canadian T1 tax return software. Our website has open to public for more than 15 years.

You can find our products are listed at Canada government website for NETFILE certified software at link below (under title “Paid products or products with free offerings”) You can find link to home page of our website at the same government website.

https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/netfile-overview/certified-software-netfile-program.html

Why Avast show false phishing alert?

We have reported the false positive issue three times in last few weeks at Avast website listed above and have got no response.

Now our customers are reporting that Avast Pro are creating another false report to our 2017 software release, TaxFreeway for Windows 2017. We have the same tax software certified by Canada Revenue Agency for last 15 years. Also the software carrying a digit signature issued by Symantec.

Could somebody help us to solve the issues?

Is there really somebody in Avast working on solving false positive issue?

Probably the alert was for -https://count.carrierzone.com/app/count_server/count.js WiredMinds tracking.

To know what was the reason we have to wait for the final verdict of an avast team member,
as they are the only ones to come and unblock. We here are just volunteers with relevant knowledge.

I see a connection time out here: https://urlquery.net/report/68da402f-410f-4a84-8cee-80f6e46e8b50
Also consider: https://aw-snap.info/file-viewer/?protocol=secure&tgt=www.taxfreeway.ca%2Fnewsignin.php&ref_sel=GSP2&ua_sel=ff&fs=1

On the IP, also consider: https://www.threatminer.org/ssls.php?q=thawte%20ev%20ssl%20ca%20-%20g3&t=16

Adblockers block -||count.carrierzone.com^ because of Easy Privacy Filter,

polonus (volunteer website security analyst and website error-hunter)

Will be fixed in tomorrow’s update.