avast finds this but it cant do anything with it, what is it?

Viruses and worms
1

Hi All,
i’m new, and thick, so be gentle with me please.
avast finds one file but it cant move, re-name, or delete it and it looks strange to me.
its allways in c:\win\my docs\local settings\temp int files\ie5
i would type the file name but i cant get the symbols.
ive tried that mbam thing, it cant see it.
hijackthis cant see it.
thanks for your time
scunny

2

Why can’t avast deal with it, e.g. what error is displayed ?
What is the actual file name ?
Have you tried manually clearing the Temp Internet Files from within IE settings ?
What is your Operating System ?

What avast version are you using 4.8 or 5.0 ?

For avast 4.8:
If you have Win2k, XP, vista or Win7 (all 32bit), you could enable a boot time scan. Right click the avast icon, select Start avast! Antivirus, a memory scan will take place followed by the opening of the Simple User Interface, Menu, ‘Schedule boot-time scan…’ Or see http://www.digitalred.com/avast-boot-time.php. Don’t opt for deletion (you have no options left), always send to the chest and investigate.

For avast 5.0:
If you have Win2k, XP, vista or Win7 (all 32bit), you could enable a boot time scan. From the avast UI, Scan Computer, Boot-time Scan, Schedule Now button and reboot.

3

back again.
thank davidR for the info on where to find the bootscan. tried it and it didnt find it. then when windows settled i did a scan and there it was again in same place.
im running xp with sp2.
the file name is.
a thin upright stick followed by 1KUM50Y} followed by two thick upright sticks.
i can’t do the sticks.
the errors.
for rename or to move to chest, it just says an error occured but no info on the error.
for delete, it says will delete on next boot, but it doesnt.
have tried ie temp dir files delete but dont work, also windows washer dont work, unlocker cant do it either.
stumped.
scunny

4

Try this

Norman Malware Cleaner http://www.norman.com/support/support_tools/58732/en-uk
Dr.Web CureIt! http://www.freedrweb.com/cureit/?lng=en
How Do I Use Dr.Web CureIt!? http://www.freedrweb.com/cureit/how_it_works/

5

OK I gave you two different methods of scheduling an avast scan and they relate to the fact that there are currently two supported versions. Hence the question on which version of avast you are using, which you omitted.

So where exactly were you looking for the schedule a boot-time scan ?

If you are hopefully using avast 5 left click the avast icon in the tray to open the UI, see images, click to expand.

6

back again.
once again, thanks people for your help.
im using avast 4.8 fully updated.
should my next step be install ver 5 ?
i managed to upset it last night and it has renamed itself to ZZZZZZZZZZZ but avast still cant move or rename or delete it.
i did a boot scan and it didnt find it so im now thinking that something is intsalling it after a boot.
can i copy and paste the avast report in here so you can see it?
brb im going to get ver 5.
cheers
scunny

7

thanks pondus
norman didnt work and i gave the other one a miss as im not happy with external scanning from the net.
but many thanks for your help.
scunny.
i’ll install avast 5 as soon as its in.