Virus identified but the program does not respond to the “apply” button when I want to move the file to the chest.
more info …
what does avast detect? … malware name given by avast / full message from avast
what file / location … full file path
you may post a screenshot
i suspect what you see is a some files could not be scanned message. If so this is not a detection, just a scan error message
How do I handle files that avast! can’t scan? https://blog.avast.com/2014/02/28/how-do-i-handle-files-that-avast-cant-scan/