Avast Free won't install after W10 reset

Avast Free Antivirus / Premium Security
1

Hello,
i am having trouble installing Avast free, on a W10 laptop which previously ran Avast before resetting W10.
I already ran the cleanup utility but no success.

See attachement

2
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

-Microsoft Windows [Version 10.0.17134.228] 64bit, Windows 10 Pro 1803
-Only Windows Defender
-The same version Free

4
  1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
5

The offline installation worked like a charm :smiley:

Thanks for the support…

6

You’re welcome.