Avast free "You are unprotected" wont turn on.

Avast Free Antivirus / Premium Security
1

I recently downloaded AVAST and already ran into trouble. Once avast opens it says " You are unprotected" and I click the turn on all button. Nothing happens, I have uninstalled AVAST by using avastclear and deleted everything from my last av. I’ve tried to use the repair option and still nothing. I am using Windows 8 pro x64

2

What was your last (before Avast) AV and did you use their uninstall utility?

3

I used AVG and I did use the uninstall utility.

4
  1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition

http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe

Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/

  1. Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #4]
  2. Uninstall in safe mode using Avastclear.
  3. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
  4. Install the version you downloaded.
  5. Reboot.

You can insert license file during install or after reboot. (If using paid version)

5

Did all of that and still have the same problem.

6

Then I’d assume you need to run this installer (online version).

Reason being sometimes the offline installer doesn’t work.

http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe

7

It worked! Thank you so much!!!

8

You’re welcome.

I still don’t understand why in some cases the offline installer doesn’t work whereas the online one works fine.