Hi,
After this message I try to fix the problem by using
this:
http://www.avast.com/uninstall-utility
I make a mistake , I launch the .exe file before getting in Safe mode
And my pc (XP SP3) has rebooted in safe mode ans always ask me for a password
But the password is not correct ???
I can’t log in to my pc how fix this big problem ?
Thank you
Basveli
Who asks you for a PW…??
In safe mode it can’t be avast!..
Yes it ask me like in normal mode it was ok asking me
but for the same user session when I put the correct password it says “System can’t open session, be sure for user and password…”
Seems like there is another password or something else?
How can I avoid to boot in safe mode and get back my system?
Thank you
Sorry, but I’m not sure I understand what you mean…
So, you can boot into safe mode, but avast! asks you for a PW…??
Or is your XP asking for a PW…??
Sorry so I didn’t give more details…
After launching the AvastlClean.exe file (in normal mode instead of safe mode) this application has done my pc restart in safe mode and XP
asked me for a password.
So because of password problem (it seems not ok but in normal mode it is the correct password) so I decided to restart the pc hoping it will start in normal mode but unfortunatly it does not, pc start always in safe mode.
I have only boot with safe mode but I can’t do nothing.
It is very annoying…
Could you help me please?
Thank you
Which avast!..?? (Free/Pro/IS)
Free Avast
Ok BUT,
The problem is that I can’t boot into my pc for any way
Now if I can write you it is from another pc.
So how can I boot into my pc correctly,
By avoiding to boot in safe mode (which seems not accept my password) ?
By pressing a key when pc restart to boot in normal mode ?
By consol mode then changing startup settings?
Or if this application has create a password by using this, I don’t know ?
Or download the uninstaller with your other computer and put it on an USB stick, transfer it and run it.
Ok,
So I prefeer the second choice but when booting to usb device (by bios setting) is the file aswclear.exe run automatically
or must I do something ?
Otherwhise
how do a Boot to safe zone with networking ?
Thank you
Is the application aswclear.exe has perhaps
changed the boot.ini file on my pc?
If I boot in normal mode I think I can use normally my pc but
here I’m stuck with a domain password on safe mode.
Thank you for help
How can I fix this issu ?
Thank you
Sorry, can’t help you with your domain password. Contact your admin.
How fix it without using password ?
Can you boot to normal mode…??
Ok,
I said you that I couldn’t boot in normal mode but anywa
Ok,
I said you that I couldn’t boot in normal mode but anyway now I can
by using a live cd media to boot in my pc and I have changed my boot.ini file.
Now I can boot normally into my pc and I see that Avast! is still in failing mode.
So no I will first boot in safe mode by first acquiring the password
and then only execute your program!
but when you mentioned to follow instructions and then this:
(Run this tool for all prior installed avast! versions…!!)
What do you mean exactly ?
And now I’m in safe mode executinf the file but before removing must I select the correct product ?
Because the default product is “Avast Business Pro (Plus)” bu tmine is “Avast Free 7.0.146”
Can I select the “avast! 7 Free/Pro/Internet Security” ?
Yes, that’s the right one.
Ok,
It’s done, so for installing a new version of Free Avast! which one (Not specially the last) you advise me
which is not heavy and not bugging like this one ?
Thank you