problem is simple… Ive used avast free version for a long time. I was actually considering upgrading, but last week I got the 2015 update and now my Itunes store is blocked. I have all the suggested ports exempted, my windows is up to date, itunes is up to date.
if I deactivate Avast shields, I can access the store just fine. Before I did the update to the latest version, avast had no problems with itunes store, now it does.
with avast shields active, if I access the itunes store I get the message “we could not complete your itunes store request, An unknown error occured (-3212)”
if I disable avast shields I can access the store just fine.
The old version before update did not have this problem.
I have win 7 home premium version 6.1 SP1 (64 bit)
avast free antivirus 2015
itunes 12