Avast installation on Windows Server 2003 Standard - WON'T INSTALL

Avast Business Avast Server Protection
1

I noticed that someone already had this problem and I tried that resolution with no luck. Below are the contents of the log file. Its states it does not have the permissions to continue? Please review and let me know what else I can try. Thanks

08:49:07 min/gen Started: 08.03.2007, 08:49:07
08:49:07 min/gen Running setup_av_srv-2d6 (726)
08:49:07 nrm/sys Operating system: Windows2003 ver 5.2, build 3790, sp 1.0 [Service Pack 1] SERVER
08:49:07 vrb/sys Computer WinName: EPSSRVR1
08:49:07 min/sys Windows Net User: EPS\administrator
08:49:07 min/gen Cmdline: /sfx /sfxstorage “C:\TEMP_av_sfx.tm~a04768” /savelog “c:\avsrv.log” /srcpath “C:\LicenseForAvast”
08:49:07 vrb/gen DldSrc set to sfx
08:49:07 min/gen Old version: 2d6 (726)
08:49:07 nrm/int SYNCER: Type: use IE settings
08:49:07 nrm/int SYNCER: Auth: another authentication, use WinInet
08:49:07 vrb/pkg Part -2d6 was guessed as installed
08:49:07 vrb/pkg Part -ffffffff was guessed as installed
08:49:07 vrb/pkg Part -ffffffff was guessed as installed
08:49:07 vrb/pkg Part -2d6 was guessed as installed
08:49:07 min/gen Old version: 2d6 (726)
08:49:07 min/fil ERROR!:Cannot write C:\Program Files\Alwil Software\Avast4\DATA\setuptest.tmp
08:49:07 nrm/pkg Transferred files: 0
08:49:07 nrm/pkg Transferred bytes: 0
08:49:07 nrm/pkg Transfer time: 0 ms
08:49:07 vrb/fil NeedReboot=false
08:49:07 min/gen Return code: 0x20000008 [Not enough user rights to continue.]
08:49:07 min/gen Stopped: 08.03.2007, 08:49:07

2

These two errors say the same: rights to access / write on that folder.
Are you logged with enough rights?

3

Im logged in as the domain administrator…

I should have sufficient rights. Should I try something else? Log in as the local adminsitrator? Let me try that and let you know…

anblm

4

Im logged in as the administrator, but it stil lwont take it. I deleted the Avast program files directory and everything should be good, but it still does not install.

Help!

5

Try starting cmd.exe and running the following command:

md “C:\Program Files\Alwil Software\Avast4\DATA”

Does that work?

Thanks
Vlk

6

Yes that worked. I checked and it put the directory in place. Now what.

Thanks for the reply…

7

Did you try to install avast again?
It’s strange that you have rights to create the folder but you can’t write/change its contents (by the first tentative of installation in your logs…).

8

Nope. Did not work. I left the directory there and when I ran the program is just gave me the option to change or uninstall…like it was already there. But then i deleted the directory and it did the same thing and nothing was there…

Help again please…

9

Try deleting the following reg key as well:

HKLM\Software\ALWIL Software

Thanks
Vlk

10

That worked. thanks for the quick reply. I really needed to get that done today. I greatly appreciate. Keep up the good work guys!!!

ANBLM