I’ve had this problem now 4 or 5 times… I put AVast on all computers I work on for customers who come in with virus and malware infections, but about 2 or 3 weeks ago I started seeing this problem. The install goes normal, but then AVast never starts … if you double-click on it, it comes up in red and the TURN ON or FIX ALL options do not work. I run AVAST CLEAR in safe mode to remove it, reinstall, and same thing. I run the avast diagnostic and it comes back that everything is working fine with an error code of all Zeros.
These computers are identical to ones it works on so this makes no sense really. I’m thoroughly confused as to what is happening. Anyone have any ideas?
Yes, I tried repair as well … nothing I can find will make it start.
Additional information:
When I run the avast! Total Support Tool, everything comes back good EXCEPT: Security Software Enabled: No Antivirus Found
The Results code is 000000
Brand new computers … only thing installed is Malwarebytes (which is installed on other ones that works just fine).
Windows Defender is turned off as well.
I have the exact same problem on Windows 7 Pro. I have uninstalled and ran the cleaner in safe mode reinstalled Avast. I get the message “You are Unprotected”. Clicking on “Resolve All” or “Start” does nothing.