Avast Internet Mail scanner shield not running...

I’m running widows Vista. This a.m., threatfire popped up a virus warning (and quarantined) this file: C:\Program Files\AlwilSoftware\Avast4\ashmaiSv.exe labeled a trojan Win32downloader.

I opened Avast and it shows Infected count: 0 for all 7 shields.

However, the normally active Internet Mail Shield is not running. There is a message at the top (underneath the title ‘Internet Mail’) that says “The Provider is waiting for a subsystem to start”.

I did run onecarelive last night which found nothing.

Any ideas? I haven’t tried anything yet, should I start by uninstalling/reinstalling?

Thanks

A false positive by threatfire and you should report it to them and restore ashMaiSv.exe, which is the Internet Mail provider and why you can’t run the provider.

Having two AVs is a no-no.

Download, unzip, extract, and run ThreatFire’s Uninstall Tool.

Threatfire is not a signiture based AV, its based more on behaviour.Its apparently highly recommended,and the makers claim it runs well along side your existing AV.

ThreatFire AntiVirus - Behavioral Virus and Spyware Protection is the title of their website at google.com

Also http://www.matousec.com/projects/proactive-security-challenge/results.php the 4nd by starting of the end. I know its a bit strange their thing.

So yeah having 2 anti virus can much conflict so i would recommand to keep Avast! and delete ThreatFire with the follow info of Jtaylor83.

Mr.Agent

As far I know there is not a problem with ThreatFire running side by side with an antivirus.
ThreatFire is a behavior tool, a zero-day attack prevention, not an antivirus.
But, for sure, that ThreatFire alert against ashMaiSv.exe (the Internet Mail service of avast) is a false positive.

Well like they said " ThreatFire AntiVirus" and the matousec result of ThreatFire classed as firewall i would think that is strange.