Hello, there. My avast has been blocked by the group policy thingy. I’ve looked in the other threads and found out about farbar recovery tool. I did the scan and here are the 3 txt files in the attachments.
can you please instruct me of what to do next? thanks in advance for your support
FIRST >>>>
Please go to START (Windows Orb) >> Control Panel >> Uninstall a Program or Programs and Features and remove the following (if listed):
Coupon Printer for Windows
uTorrentBar Toolbar
Volaro Updater
YoutubeAdBlocke
To do so, left clicking on the name once and then click Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
SECOND >>>>
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[b] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/b]Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
- Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
LAST >>>>
How is your machine running now?
dear dbrisendine;
I followed your instructions up to the point where i had to uninstall uTorrentBar Toolbar. I could uninstall the rest of the programs you listed but couldn’t uninstall this one; nothing happens when i hit the uninstall button.
However…
after uninstalling the other three programs, i restarted my pc and went into the safe mode to try and uninstall the uTorrentbar Toolbar from the safe mode. I’m not sure what was happened but safe mode didn’t load up and it started to load the windows normally. When it loaded up avast started normally as it used to be before … I did update it and i’m going for a full scan soon.
my question is: should I continue with your instructions and ignore the uTorrentbar Toolbar?
Yes, if you can not uninstall the uTorrentBar Toolbar then leave it and finish the rest of instructions. Thanks.
alright, all done, and here is the fixlog file.
and again, thank you so much for your assistance
The computer now seems alright as it was before. I love avast, i’ve been using it for almost 4 years now
If there’s anything left to do, please let me know. thanks
best regards;
sazallazoum
Let’s clean the tools and reset your system and get you on your way!!! ;D
Clean up of Malware Removal Tools
Now that we are through using these tools, let’s clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.
[]Download Delfix from here to your desktop and double click it to start the program
[*]Ensure Remove disinfection tools is ticked
Also tick:
[]Activate UAC
[]Create registry backup
[]Purge system restore
[*]Reset system settings
http://i1351.photobucket.com/albums/p785/dbreeze2/just%20stuff/DelFixSelectall_zps0f04cec4.png
[*]Click Run
[*]The program will run for a few moments and then notepad will open with a log. Please attach the log in your next reply.
You can delete any log files left on your desktop as these are no longer needed.
Done! and here is the DelFix.txt file in the attachments.
Thanks again and again