Avast is blocking all of my email attachments

Avast Free Antivirus / Premium Security
1

Avast is blocking any attachment that I have in my emails. I am using Windows 7 and my email company uses Zimbra. I have to disable Avast in order to open any attachment. Any suggestions?

2

when avast block something there should be a message, if so what does the message say … all info on it or post a screenshot

3

I have attached a screen shot.

4

Here is another screen shot trying to open a different attachment.

5

URL:Mal = Blacklisted URL or IP

Do you get same block if you use another browser? … there have been some peculiar avast/Firefox stuff lately

6

Hi,
I have disabled false positive detection on login.wctel.net/service/home/~.

7

Yes. I am getting the same message using Firefox and Explorer.

8

HonaZ,

How do I disable false positive detection for login.wctel.net/service/home/~?

9

This would presumably have been added to/removed from the Engine and Virus updates.
Check that you have the latest virus definitions update.

10

I have the latest updates. I am not a computer guru and find Avast very hard to find and understand the terminology and it’s meaning as far as what different aspects does. I cannot find how to disable false positive detection for login.wctel.net/service/home/~. I do not see where to disable any type detection.

Sorry for being such a DUMMY. But if I weren’t a DUMMY i wouldn’t be here asking for help.

11
I cannot find how to disable false positive detection for login.wctel.net/service/home/~. I do not see where to disable any type detection
See post above from @HonzaZ (he work for avast) a signature update has been released

Do a manual update and restart computer … does it still block ?

12

Downloaded newest version and reloaded.

Seems to be working ok now.

Thanks