My windows defender program asked me to take action on some viruses found running on my computer, after several attempts at removing or quarantine them it was imposible with windows defender, now with avast is the same, they are all very much still running in my computers. please help. mp3 rocket is one of them
If you want Expert help and computer checked with diagnostic tools, try Malwarebytes forum … and the help is free
https://forums.malwarebytes.com/forum/7-windows-malware-removal-help-support/
I’m infected - What do I do now?
https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/
Have you tried doing a “startup scan” with Avast?
The “startup scans” therefore a scan before Windows starts can be useful to remove malware that cannot be removed with Windows started.
Set up an automatic quarantine in the on-the-go scan and schedule the scan and restart your PC.
Just out of curiosity, is Avast not detecting the viruses, or it does detect them and is unable to remove them?