Avast just DESTROYED all of my Firefox settings and personal items

Avast Free Antivirus / Premium Security
1

I am red hot mad right about now. >:( I’ve used Avast off and on over the years and have never had this happen.

I got a pop up message saying that I had 3 add ons that the community considered harmful, so I clicked OK to remove them. After this, I opened Firefox and all of my settings, history, add ons, and even all of my bookmarks have been totally wiped!

I’ve lost everything.

It’s like a fresh install. On top of that, it even invalidated the shortcut I had pinned to the taskbar! Also, upon opening, I got the dialogue box asking if I wanted to import stuff, the one you get upon a fresh install!

What in theeee &$#($ just happened and why is Avast wiping my Firefox settings when removing add ons? That process should not be touching a single thing other than removing those add ons.

So, I suppose there’s no way to get all of that back? Fortunately, I have a 2 month old backup so most of it can be recovered, but this is still maddening.

If this is an Avast bug, and I have to assume it is, then I will have to switch AV’s because this is completely intolerable.

Please consider this a BUG REPORT >:(

2

It wouldn’t hurt to tell WHICH were those 3 add-ons that got removed and you lost all the brower data.

Or did you by any chance click “Reset settings” button above under specific browser tab? Because THAT will wipe out all the browser settings, passwords, addons, everything. It will restore it to “factory” default, like it comes when you install it for the very first time.

I have to admit they should make it more clear or add second warniing if you are really sure or something. I haven’t actually clicked it to see, but i’m guessing there wasn’t any otherwise you wouldn’t continue cleaning… or have you just blindly clicked YES without reading what it says?