avast licence expired - but it hasn't

Avast Free Antivirus / Premium Security
1

Last night my PC (running XP) froze up and I shut it down. On a cold boot this morning I find that avast is not running and that my licence appears to have expired - but there is still about 7 weeks left of the 2 year licence period. I’ve tried ‘Fix Now’ and ‘Start Program’ from the current status screen with no luck. Understandable if it thinks the licence has expired. I’ve tried inserting the licence file from the subscription file but that fails due to an RPC error. Any help would really be appreciated. Thanks!

2

Is your computer time / day / month / year correct

If not adjust and reboot

3

Pondus, good idea - they are ok though!

4

Try repair and reboot
Control panel / ad remove / avast / uninstall / repair option…wait a minute and reboot

5

Thanks Pondus, but no success I’m afraid.

6

I’m also have this problem. Nothing seem to work.

7
8

After yesterday’s problems I ran Ad Aware and Malwarebytes which found 4 ‘things’ they didn’t like, cleared them out, rebooted, and Avast is now back running again. The number of days left on my subscription is correct. I don’t think that my Avast could have updated overnight (could it?, because it appeared to be out of subscription at that point) so it looks like there may have been a problem as described.

9

You may be having a conflict going on. Ad-Aware has a resident anti-virus engine and “will” create/cause a conflict with avast. One result is the possibility of false positives. I would strongly urge you to uninstall Ad-Aware asap. And Ad-Aware isn’t really that good. Just stick with avast and MBAM.

10
And Ad-Aware isn't really that good
and what do you base that on?
11

Various independent tests, reviews and here on the forums. :slight_smile:

12

you mean avast have low detection also then!
as they use ther own engine + Gdata…meaning Bitdefender - avast engine
the free only have two engines there own + vipre

http://en.wikipedia.org/wiki/Multiscanning

Lavasoft Ad-Aware – Combines an in-house anti-spyware engine with Vipre's engine. Ad-Aware Total Security replaces Vipre with[b] G-Data's multiple engines[/b].
13

I know it’s from 2011 but http://forum.avast.com/index.php?topic=72896.msg606791#msg606791
and http://forum.avast.com/index.php?topic=102904.msg823982#msg823982
and http://forum.avast.com/index.php?topic=83073.msg678194#msg678194 :slight_smile:

14

old rumors die hard…from the time before they started with multi engines