Avast marks my App as malicious?!

Avast Mobile Security Avast Mobile Security for Android
1

Hi,

I build apps at Yulu bikes, a bike-sharing company based out of India. Our end goal is a traffic free and green environment. Recently few of our users have said that Avast marks Yulu app as malicious in its scan. Could you throw some light on this? I have already raised a false positive on the portal.

Waiting for your response.

Cheers,
Nitheesh

2

https://support.avast.com/en-us/article/229/

3

I have submitted the details for whitelisting.

4

I have followed all the steps mentioned. Also here is the virusTotal link : https://www.virustotal.com/#/file/bb4c7ec304d8afe99fc83020cc0c45e00664ba858f1533f7742e1978402d6120/detection

Please resolve the issue ASAP guys. Our users are affected by this false flagging. Avast itself has marked us safe in the virustotal scan, then why is it being flagged as malicious is user phones?

5

Colleagues from virus lab will have a look at it.