I accidentally opened a double thread earlier, but both have been deleted. I have problems when trying to post screen attachments in the forum …
As I mentioned in the thread earlier, REDMI NOTE 96, MIUI 11… Avast Mobile Security reports me the error message “Found 1 Risk> Web Shield is off”
https://i.postimg.cc/bvYZykzN/8a21a16f-b7f6-4ef0-8b48-a0ac27f6d510.jpg
I click on “Enable”> “Privacy Note”> “Agree”
https://i.postimg.cc/W11VtnJK/f34ddcca-be23-4a33-b38e-1f3f5ef9bcb1.jpg
The “Enable the app in the Accessibility Settings” screen appears with the following instructions:
1.Open Accessibility Settings
2.Select Avast Mobile Security
3.Turn the switch on
https://i.postimg.cc/jdqmhjdn/66371645-b05c-452e-8d07-aa95dc73e3da.jpg
I click on the “Go to Settings” button and it redirects me to the Android accessibility menu, but I can’t find the option indicated to activate Avast …
https://i.postimg.cc/rFYnCCP7/2df94e03-c998-45be-8a0b-20a1047fcd26.jpg
Any help would be welcome…
I dont know if this may help you find the setting to allow WebShield:
https://support.avast.com/en-gb/article/Mobile-Security-permissions/
Nusasw
November 11, 2020, 7:25pm
3
This Problem moved me to the Forum.
I checked now
Contacts to Login via Google
Hope this makes it.
one day later the same Problem again.
Jgk
November 21, 2020, 6:48am
4
Please check for avast under more downloaded device in accessibility
I would contact the AVAST customer supoort directly and send them these photos. They can probably help you best.
Avast is already activated on “downloaded services” in the accessibility menu, but the web shield is still deactivated
Unfortunately there is no assistance for free services
Without Webshield active you have little protection.
I am surprised noone from Avast has entered this post.
I think you should try remove and then reinstall the Avast Mobile Security app.
As you have an android phone, maybe best to post questions here: https://forum.avast.com/index.php?board=37.0
In your screenshot “3” I can see mention of Avast Mobile Security top right of screen. Is that a shortcut to the setting you need?
I solved with the latest MIUI patch by setting the app in autostart ON (otherwise it was automatically deactivated)
thank you all for the support