Avast Mobile Security Web Shield is off (MIUI 11) Please Help

Avast Mobile Security
1

I accidentally opened a double thread earlier, but both have been deleted. I have problems when trying to post screen attachments in the forum …

As I mentioned in the thread earlier, REDMI NOTE 96, MIUI 11… Avast Mobile Security reports me the error message “Found 1 Risk> Web Shield is off”

https://i.postimg.cc/bvYZykzN/8a21a16f-b7f6-4ef0-8b48-a0ac27f6d510.jpg

  1. I click on “Enable”> “Privacy Note”> “Agree”

https://i.postimg.cc/W11VtnJK/f34ddcca-be23-4a33-b38e-1f3f5ef9bcb1.jpg

  1. The “Enable the app in the Accessibility Settings” screen appears with the following instructions:
    1.Open Accessibility Settings
    2.Select Avast Mobile Security
    3.Turn the switch on

https://i.postimg.cc/jdqmhjdn/66371645-b05c-452e-8d07-aa95dc73e3da.jpg

  1. I click on the “Go to Settings” button and it redirects me to the Android accessibility menu, but I can’t find the option indicated to activate Avast …

https://i.postimg.cc/rFYnCCP7/2df94e03-c998-45be-8a0b-20a1047fcd26.jpg

Any help would be welcome…

2

I dont know if this may help you find the setting to allow WebShield:
https://support.avast.com/en-gb/article/Mobile-Security-permissions/

3

This Problem moved me to the Forum.
I checked now
Contacts to Login via Google
Hope this makes it.

one day later the same Problem again.

4

Please check for avast under more downloaded device in accessibility

5

I would contact the AVAST customer supoort directly and send them these photos. They can probably help you best.

6

Avast is already activated on “downloaded services” in the accessibility menu, but the web shield is still deactivated

Unfortunately there is no assistance for free services

7

Without Webshield active you have little protection.
I am surprised noone from Avast has entered this post.
I think you should try remove and then reinstall the Avast Mobile Security app.

As you have an android phone, maybe best to post questions here: https://forum.avast.com/index.php?board=37.0

In your screenshot “3” I can see mention of Avast Mobile Security top right of screen. Is that a shortcut to the setting you need?

8

I solved with the latest MIUI patch by setting the app in autostart ON (otherwise it was automatically deactivated)

thank you all for the support