AVAST ON-ACCESS SCANNER

Avast Free Antivirus / Premium Security
1

the icon on the screen indicates the “on-access scanning”
is not on…i’m no able to turn it on…am i asleep?
help

2

We will need more information to be able to help you:

  • Which OS are you using? Is it up to date?
  • What avast! version and VPS file (virus database) number?
  • What was the filename and path where the virus was found?
  • Which actions have you taken to try solving the problem?
  • Do you use a firewall? Which one?
  • Do you have any other antivirus installed in your system?
  • Any other security programs that could interfere?
3

Is there a Red circle and bar over the avast icon ?
If so check these:
AVAST FAQ - Red Circle on avast icon. http://www.avast.com/eng/faq-avast-4-home-professional.html
AAVM subsytem detected and RPC error. http://www.avast.com/eng/faq-other-questions.html#idt_1539

Are you getting any errors, if so what are they ?

Have (or did) you have another AV installed in this system, if so what was it and how did you get rid of it ?

4

u can start the provider by opening the on-access scanner and click the button “start” at each provider…if ure not able as u state,open the “add/remove program” and click to unistall avast…when the installation wizard opens,select the option “change” and be sure to install all the providers and if that doesn’t fiz it either,do a “repair”(its an option from the avast installation wizard)…i think that pne of these will solve ur solution otherwise hang on and an evangelist will reply ur topic soon :wink: welcome to the forums :smiley:

5

lol…u replied the time i was writing my reply…ure rly fast :smiley:

6

Thanks for the help.
OS = Windows 98SE up to date
AVAST Pro 4.7
No virus
uninstalled and reinstalled
no firewall
no other anti v
ad-aware 6.0
Red circle and slash visible

tried the “change” and the only item not installed are other languages

still nothing

7

:smiley:
well…i did a second un install and reinstall
and now it works…
gremlins…
thanks for the help

8

Glad that the problem is resolved, welcome to the forums.

Stick around and browse the forums, especially the sticky topics at the top of each of the forums. They provide a wealth of information to help you get the best from avast.