Avast & Outlook Express ....

system · June 28, 2011, 9:43pm

Just downloaded Avast today.

Seems that the newest version has some issues with Outlook Express.

I think the Avast pop-up said something about switching off the SSL/TLS? The pop-up only came up once and hasn’t appeared again.

But I went ahead and changed my email account settings … hopefully disabling the SSL …

I’ve made sure that my Avast ‘Mail Shield’ is running.

Should I also be changing something in the ‘expert settings’? If so, what to? …

Do I need to do anything else?

Please keep it basic guys. It should be fairly obvious I’m not tech savvy. ???

Thanks

DavidR · June 28, 2011, 10:03pm

You shouldn’t need to do anything else.

Does it now work ?
If not - what is the full text of the error (or screenshot) of the error message ?

This is not a new issue it has been this way from avast5, so if you had a previous version of avast this should already have been working ?

system · June 28, 2011, 10:32pm

I thought everything looked okay. But then I restarted my computer, went into Outlook again and got the same Avast pop-up …

So no idea what I’m supposed to do now. ???

And I have had previous versions of Avast, but not Avast 5.

Any thoughts???

DavidR · June 29, 2011, 12:19am

Does that account actually require SSL to connect ?

If yes, then check your OE account properties, Servers tab and ensure that the Log on using Secure Password Authentication is also unchecked.

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