Avast password is causing my Firefox to slow down.

Avast Passwords Avast EasyPass
1

Avast password is causing my Firefox to slow down. The performance is going back to normal if I close Firefox and open again. Until I use Avast Password again…

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
3

Avast Free version 11.1.2253
Windows 10 Pro version 1511 build 10586.104 64-bit
Firefox 44.0.1
Have also been using Malwarebytes Anti-Exploit Free for long time with no effect on the performance of Firefox.

4

Might be a bug, wait for one of the devs and/or submit a ticket: https://support.avast.com/support/tickets/new

5

Well. I opened a ticket:
https://support.avast.com/support/tickets/187297
no response yet.

6

Be patient, it may take a few days.

7

I’ve had the same problem when running Avast Passwords plugin for Firefox (latest version) on Windows 10. I’ve tried pinpointing the problem and it seems that the plugin starts hogging massive amounts of RAM when you have Facebook open in Firefox. The same problem might happen with other pages as well but it’s most noticeable with FB. My Firefox memory usage jumps from 300mb to over 2gb in less than a minute after opening FB and scrolling the tab for a bit to load up more items to FB newsfeed. Eventually the browser becomes unusable or even crashes.

EDIT: Modified because I initially wrote Avast EasyPass instead of Avast Passwords.

8

Any update from Avast to fix it ?
I have the same problem :

  • Firefox lastes version
  • Avast Password latest version
  • Win 7-64 SP1
  • RAM 8GB

Cannot use my Firefox because is very slow (or freezes) on facebook and Wordpress.
Even with all others plug-in deactivated.

Any idea ?

9

https://forum.avast.com/index.php?board=86.0