Hello-
First, let me say I have looked at many of the forum questions regarding the PIN; unfortunately, none of them address the issues I am having.
I am trying to change my PIN but I can’t because I am getting the dreaded “PIN Recovery not set” message. This is an issue because when I try to set my Recovery phone number, it tells me I need my PIN, which I did change from the computer, but apparently was not received by the phone. And now, I can’t find where I can change it again from my avast! Account on the computer. So I am basically going around and around in circles.
I even turned off the Anti-Theft, which I was able to do only because I launched the Settings from the computer, as I can’t access Settings from the phone (see issue above). This didn’t help, and even though I signed off the computer and signed back in, it STILL shows I have anti-theft enabled.
This is quite frustrating, and I am ready to just totally uninstall unless you guys have the solution I have blatantly been missing.
Thanks,
-Steve