Avast premier stopped loading

Avast Free Antivirus / Premium Security
1

My Avast premier has just stopped loading, I can not open the desktop account. How can I download Avast again to get it working?

2
  1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
3

Thanks for the quick reply, I am using another PC on the account at present but will now try this on the other. Cheers

4

You’re welcome, report back.

5

Hello, I have Avast running again now thanks but have picket up another problem? I run open office but when I try to open a spreadsheet Avast says it has picked Malware up and moved it to a chest. This seems to remove the open office spreadsheet from my PC as I can not open it at all, it comes up something about using an App?

Hopefully you can help.

6

You can report a possible FP here: https://www.avast.com/contact-us.php?subject=VIRUS-FILE

7

Thanks,

8

You’re welcome.