Avast Premier won't update

Avast Free Antivirus / Premium Security
1

For a long time now my Avast Premier will not update or connect to my account.
I uninstalled it reinstalled it.
Still broke.
I’m disgusted with it.
See some pictures—

https://s8.postimg.org/u1c894ogl/screenshot_6.jpg

https://s8.postimg.org/rk0h1x9px/screenshot_7.jpg

https://s8.postimg.org/5yvedrfdx/screenshot_8.jpg

https://s8.postimg.org/ki2jf9vp1/screenshot_9.jpg

As long as I can update the virus definitions at Techspot I will use Premier until my subscription expires.
Then I will uninstall Avast & find something better.
Something that works like it is supposed to work.

2
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

64 Bit OS Windows 8.1 Pro
SP ?
No other AVs.
I can’t remember. I’ve used Avast for a long time.
It used to work good.
I have this version—

https://s8.postimg.org/shbhoekut/screenshot_10.jpg

Would it do me any good to install this version—

https://s8.postimg.org/btjzlv0d1/screenshot_10.jpg

4
  1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
5

ok.
Working on it.

6

OK, report back.

7

I did as you suggested.
It did not help.
I’m glad I had a macrium image to fall back on.

If anyone asks me about Avast I will tell them not to waste their money on such a shoddy product.
Bye-bye. >:(

8

Follow instructions: https://support.avast.com/article/33/

9

It seems to be working now.
12/21/2017

https://s13.postimg.org/69pf4x78n/screenshot_13.jpg

https://s13.postimg.org/z0m8umxjb/screenshot_13.jpg

I hope it keeps on working.

10

Thanks for the feedback.

11

As of today it is still working. :slight_smile:

You helped me & you may be able to help this guy—

https://forum.avast.com/index.php?topic=212674.msg1440066#msg1440066

Making a sticky thread would probably be good for this issue. :slight_smile:

Thank you.

12

The OP marked it a s solved already.