Avast premium security

Hi!
I have Avast premium security. I buy it again for 1 year and download the installation File go My computer. Arter i download it the software didnt sant go upen Up. I fint know IF i got virus in My computer becaurse i serie online berör i oder a new years. What van i do now to make the software to sök and protect My computer again? Please help!!

Hi sanne1967,

Provide us with the logs, asked for here https://forum.avast.com/index.php?topic=194892.0
and then wait for a qualified remover to go over the scan results it brings up.

polonus

What should i do to get help from you?

Something i nere to do berör you can help me Scan My computer? Please mer me know and i get to do tyst.