Avast prevents photos/videos on Facebook from loading

[Cristian26]

For the past few days, Facebook has been partially loading videos, and sometimes some photos don’t show up. After checking my browser and resetting it, I concluded that the problem was with Avast Free. What can I do to prevent this from happening?

[New_Style_xd]

1. Disable HTTPS Inspection (Web Shield → Scan HTTPS)

This feature sometimes interferes with media loading on social networks.

How to disable:

Open Avast Free

Go to Menu → Settings

Click on Protection → Main Protections

Enter Web Shield Module

Uncheck the option:

“Scan HTTPS connections” or “Scan HTTPS”

Restart your browser and test.

[DavidR]

I wouldn’t advice disabling HTTPS just to test if the Web Shield is involved (impacts all other sites), but rather use the Avast Exceptions and add YouTube o the exclusions.